Return policy

Return Policy

FLEVAPE wants every order to arrive safely and work as expected.

Damage refunds

If an item arrives damaged, contact us promptly with your order number and clear photos of the item and packaging. FLEVAPE provides a refund for any damage, subject to reasonable verification. Do not discard the item until we advise you.

7-day warranty

Eligible product defects are covered by a 7-day warranty from the date of delivery. Email flevapesupport@gmail.com within 7 days with your order details and a description or photo of the issue. We will review the claim and arrange a refund or another appropriate remedy.

Other returns

For an unopened and unused item that is eligible for return under applicable law, contact FLEVAPE before sending anything back. Vape products may be subject to health, safety and legal restrictions. We will provide return instructions when a return is approved. Please do not send products to the manufacturer.

Refund timing

Approved refunds are issued to the original payment method after review. Processing time depends on your payment provider.

Contact

For return or warranty support, email flevapesupport@gmail.com.