Shipping policy

Shipping Policy

FLEVAPE aims to make delivery clear and reliable for Canadian customers.

Processing and delivery

Orders are processed after payment and any required age verification. Delivery is normally 2–5 business days after dispatch. Estimates may vary by destination, carrier, weather and other events outside our control.

Tracking and address

Where available, tracking details are sent with the shipping confirmation. Please provide a complete, accurate address. FLEVAPE is not responsible for delays caused by an incorrect address or a recipient who cannot accept delivery.

Age verification and compliance

FLEVAPE sells to legal-age adults only. You must be at least 19 where required by Canadian law and must follow applicable federal, provincial, territorial and local requirements. Delivery may require age verification and signature.

Damaged deliveries

If an order arrives damaged, keep the packaging and contact us promptly with your order number and photos. FLEVAPE provides a refund for damage, subject to reasonable verification. Contact flevapesupport@gmail.com.

Questions

For shipping help, email flevapesupport@gmail.com.