Privacy policy

Privacy Policy

Last updated: September 22, 2026

FLEVAPE respects your privacy and handles personal information in a manner consistent with Canadian privacy principles, including PIPEDA where applicable.

Information we collect

We may collect information you provide, such as your name, delivery address, email address, order details, age-verification information and messages to support. We may also receive limited technical information, such as device and site-use data, through cookies and similar tools.

How we use information

We use information to process and deliver orders, verify legal age, provide support, process refunds and warranty claims, improve our store, prevent fraud and meet legal obligations. We use consent or another lawful basis as appropriate and do not sell personal information.

Sharing and safeguards

We share only what is reasonably necessary with service providers such as payment processors, carriers, hosting providers and age-verification services. They are expected to protect information and use it only for the services provided. FLEVAPE uses reasonable administrative, technical and physical safeguards.

Retention and your choices

We retain information only as long as reasonably needed for the purposes above, legal requirements and dispute resolution. You may request access to or correction of your information, withdraw consent where applicable, or ask questions about our practices.

Cookies and third parties

Cookies may support site functions, security and analytics. You can adjust browser settings, although some features may not work. Third-party sites have their own privacy practices.

Contact

For privacy questions or requests, contact flevapesupport@gmail.com. We may update this policy by posting a revised version here.